See our organisation chart.
IT services are produced at the University of Helsinki in a centralised manner in the IT Center and in a decentralised manner in faculties and units. The strategic direction, monitoring and information security management of both services are carried out by a separate unit, the IT Center. The unit is run by Chief Information Officer Ilkka Siissalo who also acts as the CIO of the University’s entire IT sector.
IT Management Services leads the strategic planning of IT development in the University. Its tasks include, for example:
Information Security Services operates as the University’s centralised information security organisation. Its tasks include, for example:
Technology Services is responsible for administering and developing the IT infrastructure and the major platform services. These include data centers, data traffic, data management (databases and warehouses, system integrations and reporting systems), cooperation and communication services (such as the web, intranet, e-mail), user administration and workstation services. The unit is also responsible for the management and technical information security of the architecture, supporting, in particular, research and developing the IT services necessary for research.
IT Solutions primarily supports the units of the university. It is responsible for supporting and coordinating information system projects and purchases, for application development, system services, SAP system administration and technical development, video services, teaching support and the IT Center’s project portfolio. The unit is also responsible for communications and produces instructions on IT matters. Its duties also include customer relationship and service management and quality work.
Customer Support primarily serves the users. The unit operates the IT-Helpdesk that provides user support and guidance, manages workstation purchases (hardware and software) and offers support on campuses.
The Board, directed by its Chair and partnered with the Chief Information Officer, develops the overall operations of the IT Center in accordance with the objectives of the operations, finances and strategy of the university and the target programme of the IT Center. The Board processes the target programme of the IT Center and the related HR plan and budget. In addition, the Chief Information Officer may ask the Board to settle other necessary and extensive matters.
The IT Center's Board April 1, 2022 - March 31, 2026:
Kai Nordlund,Vice Rector, Professor, Chairman
Sasu Tarkoma, Dean, Professor, Faculty of Science
Juha Voipio, Dean, Professor, Faculty of Biological and Environmental Sciences
Marjaana Seppänen, Dean, Faculty of Social Sciences
Marjo Berglund, CFO, University Services
Ritva Dammert, Director of Development, Director of sector, University Services
Kati Kettunen, Director, University Services
Leo Pyymäki, Head of Development, University Services
Pälvi Kaiponen, Director of Services, Helsinki University Library
Toni Jokinen, IT Specialist, Centre for Information Technology
Petteri Laine, Student
Christa Winqvist, Chief Information Officer, Aalto University
Jussi-Pekka Pispa, Development Manager, Tampere University
The Board's meeting arrangements are carried out by Management Specialist Katariina Nummi.
The Board's sceretarial assignments are carried out by Kati Laalo.
Chief Information Officer Ilkka Siissalo
Director of IT Services Eija Heiskanen
Head of IT management Petteri Holopainen
IT manager Minna Harjuniemi
IT manager Jukka Hienola
Information Security Manager Kenneth Kahri
IT manager Petteri Hemmilä
IT manager Teo Kirkinen
IT manager Mika Kivilompolo
IT manager Mari Nurmi
Administration Specialist Katariina Nummi
IT Specialist Yvonne Kivi (Secretary)