University Services

University Services assists the international University community so that it can focus on research, teaching, studying and public engagement. University Services provides services in a user-oriented and resource-efficient manner to support the completion of the University’s core duties. University Services is headed by the director of administration, and its six sectors and the Operations Management unit are responsible for the operations.

HR Services supports the University’s teaching and research by offering services to the leadership, supervisors and staff. We work particularly with the following issues: 

  • Development of management and supervisory work 
  • Recruitment, talent acquisition and orientation 
  • Development of skills and career paths 
  • Development of the University organisation and the University’s operational culture 
  • Support for the occupational wellbeing of staff 
  • Employer–employee cooperation and development of the University as an employer 
  • HR systems and processes 

HR Services has a staff of approximately 120 people. We work in central University-level services, the on-site services of faculties and other units, and Payroll Services. 

In central services, we develop HR services and processes at the University level. Our on-site services consist of six teams supporting and partnering with units in HR matters. 

Our Payroll Services are responsible for the University’s payroll management as well as advice on the whole lifecycle of employment.   

Find out about open opportunities and employment policies at the University

We are a unit of roughly 300 professionals operating in five separate service entities. We are responsible for the University’s educational planning, student and career guidance, educational technology, admissions services, mobility services for students and staff, the Student Register, counselling psychologist services, academic administration and support for Swedish-language education. In addition, we are involved in preparing and coordinating strategic decision-making related to university education.

Teaching and Learning Services is headed by Director of Development Susanna Niinistö-Sivuranta.

Heads responsible for educational planning and student guidance

Heads of academic affairs on the campuses:

The Admissions Services unit is headed by Sini Saarenheimo.

The Learning Environment Services unit is headed by Kati Kettunen.

 The Educational Technology Services unit is headed by Sari Koski-Kotiranta.

The Strategic Services for Teaching unit is headed by Päivi Pakkanen.

The Office for Bilingual Affairs is headed by Anna-Christina Martin.

The University of Helsinki’s Financial Services is responsible for the finances, funding and investments of the University of Helsinki, the University of Helsinki Funds, the University of Helsinki Group and the University of Helsinki Funds Group.

We are a sector consisting of eight service units and approximately 160 specialists. We are responsible for the University’s accounting, including project accounts, accounts payable and receivable, financial systems, investments, Group finances and legal services as well as financial services for the leadership and various taxation-related tasks.

We support the University leadership as well as unit and project leaders in financial decision-making relating to budgets, forecasts, reports, scenarios and other matters.

Financial Services is headed by Chief Financial Officer Marjo Berglund.

On-site services are headed by heads of financial services

The specialist project funding team is headed by

Financial services for the University leadership and project funding team, heads of financial services

Centralised financial services

Group financial services

University of Helsinki finances

Operations Management

 

The Operations Management sector is responsible for supporting strategic planning as well as for operations management, quality management and knowledge production.

We support the University leadership in decision-making and knowledge-based management, and coordinate the University’s regional activities.

The director of the Operations Management sector is Jussi Karvinen, director of planning.

Support for Operations Management and Quality Management

The unit is responsible for preparing, implementing and monitoring the University’s strategic planning and operations management process. Quality management encompasses quality-related documentation, process descriptions, the development of lean operations and the auditing of the University’s quality assurance system. We coordinate the work of the University’s Board and management group as well as the University’s structural development.

You can reach us by email at toiminnanohjaus@helsinki.fi.

Institutional Research and Analysis

The unit provides the following for knowledge production and knowledge-based management:

  • The University’s annual and interim reports as well as key figures for strategic management
  • Statistics on University operations
  • Analyses of academic rankings
  • Development of the University’s knowledge architecture and knowledge-based management
  • Response services for information requests

Nina Aremo is the head of Institutional Research and Analysis. You can reach us by email at tiedontuotanto@helsinki.fi.

Lahti University Campus

The Coordination Unit of the Lahti University Campus sees to the joint communications, services and lobbying of the University of Helsinki, LUT University and Aalto University in the Lahti region. The purpose is to bring together individuals, stakeholders and organisations, and create cooperative networks. The Coordination Unit communicates information about the operations of the three universities and organises various events. The unit is also responsible for the coordination and operations of the Päijät-Häme LUMA Centre.

The secretary general of the Coordination Unit of the Lahti University Campus is Minna-Maija Salomaa.

Mikkeli University Consortium

The Coordination Unit of the Mikkeli University Consortium promotes cooperation between the University of Helsinki, LUT University and Aalto University in the Mikkeli University Consortium as well as their operating conditions, interaction and work with stakeholders in the region. The Coordination Unit is also responsible for organising joint events, training and communication, and developing science education.

The secretary general of the Mikkeli University Consortium is Matti Malinen.

 

University of Helsinki Research Services provides customer-oriented services that support the research of a high international standard conducted at the University of Helsinki, its researcher education, preconditions for research, as well as the impact and applicability of research.

Our services are primarily targeted at researchers: We help researchers in obtaining research funding, assist them in project administration while the projects are ongoing, promote the application of research outcomes and business collaboration as well as provide assistance in preparing research agreements. We support laboratory activities by managing equipment maintenance and laboratory staff pools.

In addition, we also support the academic leadership in planning and decision-making related to research activities and their development.

Research Services is a unit composed of eight different service entities with a staff of approximately 140 specialists.

Ritva Dammert is the director of development at Research Services.

Research Funding Services

Research Funding Services supports researchers, research groups, research consortia and University units in applying for external research funding and in contract negotiations.

We communicate funding opportunities, organise training, assist in the development of research plans as well as support and provide consultation together with the other teams and sectors of University Services throughout the application process. We also help at the launch stage of projects and in contract negotiations in cooperation with Legal Services.

The campus advisors of Research Funding Services support the management of faculties and other academic units in strategic planning related to research funding.

Jukka Reivinen is the head of Research Funding Services.

Services for Business Collaboration

Services for Business Collaboration helps researchers in launching business collaboration related to research and in drawing up cooperation agreements. We promote cooperation together with other University parties through finding the best way to proceed for each individual client while considering different forms of collaboration.

In addition, we organise training for researchers to develop their preparedness for business collaboration and transferring research outcomes into use by society.

Read more about our Services for Business Collaboration on our website.

Maarit Haataja is the head of Services for Business Collaboration.

Legal Services

Legal Services advices researchers, research groups as well as University and unit management in legal matters related to research. We assist in contract negotiations, drawing up of contracts, assessing and managing contractual risks as well as issues related to intellectual property rights.

We aim to manage risks in the University’s research projects, business collaboration and its research application and innovation activities. We ensure and monitor the realisation of the University’s goals and best interests in contracts and planning.

Perttu Pohjola is the  head of Legal Services.

Services for Project Coordination

Services for Project Coordination provides coordination support to high-profile research projects receiving external funding where funds can be allocated to administrative purposes.

Project coordinators can

  • Manage project reporting and other reports
  • Monitor project finances and assist in HR matters
  • Manage communications tasks and meeting arrangements
  • Assist in applying for new funding
  • Perform other duties related to project administration

Sami Ojanen is the head of Services for Project Coordination.

Laboratory Services

Laboratory Services supports the University’s laboratories in a centralised manner. Our services include

  • Laboratory equipment maintenance
  • Development of processes related to procurement, implementing competitive tendering processes and the preparation of framework agreements
  • Coordination of chemical and gas purchases, use of registers and the organisation of user training
  • Monitoring and administration of official permits
  • Coordination, development and operational support of laboratory staff pools
  • Provision of guidelines on laboratory quality

Pekka Joensuu is the head of  Laboratory Services.

Services for Doctoral Education

Services for Doctoral Education supports the operations of doctoral schools and doctoral programmes, as well as the implementation of doctoral education in faculties and the University’s strategic projects.

In cooperation with doctoral programmes, we prepare their curricula and teaching programmes. Together with doctoral schools, we develop and implement training in researcher skills, professional skills and research management. We provide expert services to develop and support the supervision of doctoral students.

We are responsible for supporting the management of doctoral schools and doctoral programmes as well as preparing funding decisions related to doctoral education at the University (e.g., duties of doctoral students and travel grants) and ensuring their implementation.

We coordinate and develop doctoral education services as a whole and provide services for doctoral students in collaboration with, among others, Teaching and Learning Services.

Erkki Raulo is the head of Services for Doctoral Education.

Support for Research Management

Support for Research Management supports the University and unit leadership in the strategic leadership of research and in improving the preconditions for research. We perform duties related to research assessment, preparation and presentation and manage the implementation of related decisions.

Our unit is responsible for matters related to open and responsible science, research infrastructures and research ethics. We are also responsible for the coordination and monitoring of the University’s Centres of Excellence, Flagship Programmes, profile-building projects and the University’s own research grant applications.

Anssi Mälkki is the head of joint services at Support for Research Management and Sipo Vanhanen is the head of on-site services on campuses.

Commercialisation

At the University of Helsinki, commercialisation services are provided by Helsinki Innovation Services Ltd.

University of Helsinki Communications and Community Relations supports the realisation of the University’s strategic plan and the impact of its operations through communications, marketing and community relations activities.

We are responsible for communications and marketing related to strategic projects, and we contribute to the strategic development of public engagement. We carry out communications, marketing and community relations activities with a diverse and innovative approach, supporting the University’s internal communications and offering communications services to internal and external target groups. We are also responsible for Think Corner operations.

Taina Kyllönen serves as director of communications.

Communications

The University of Helsinki’s Communications unit helps the media in all questions concerning the University. We convey information on research conducted at the University, help journalists find experts to interview and provide photographs for media use. In addition, we organise events and meetings.

Communications is also responsible for providing communications support for the University management and strategic projects, communications in emergencies and internal communications.

Hannamaija Helander serves as head of Communications.

Digital Communications

The Digital Communications unit of the University of Helsinki is responsible for the content and channel strategy of digital services, as well as their content production. Digital Communications coordinates and develops the University’s internal and external online communications. The unit is in charge of the Helsinki.fi website, the Flamma intranet and the University’s social media channels. The media desk of the Helsinki.fi website also operates under Digital Communications.

Digital Communications is responsible for development projects related to communications services, in addition to which it supports University units in their projects. The unit’s services also include coordination and analytics services for digital marketing.

Susanna Rautio serves as head of Digital Communications. The unit can be reached at digitalcomms@helsinki.fi

Marketing and Brand Management

The Marketing and Brand Management unit is responsible for the University’s brand, visual image and image bank, its presentation materials, strategic marketing campaigns and measures, as well as interest group surveys.

Think Corner, a meeting place offering the most interesting discussions in Helsinki for those interested in science, is part of the University’s marketing team.

Suvi Kataja serves as head of the Marketing and Brand Management unit.

The marketing specialists can be reached at the service address uhbrand@helsinki.fi.

The customer service of Tiedekulma can be reached at the service address info@tiedekulma.fi.

Community Relations

The Community Relations unit offers businesses, public and other organisations as well as other partners support and services in launching cooperation with the University.

The unit is responsible for developing the University’s alumni and stakeholder relations, fundraising and partnerships, collaboration with decision-makers and public affairs.

At the University level, the unit supports strategic planning pertaining to the University’s community relations.

Pia Dolivo heads the Community Relations unit.

Yliopisto magazine

Yliopisto, a scientific magazine published by the University of Helsinki, is as diverse and contemplative as science itself. The prize-winning magazine comes out 10 times a year.

Marja Pemberton serves as Yliopisto’s editor-in-chief. The editorial office can also be reached at yliopisto-lehti@helsinki.fi.

Communications and marketing services at campuses

All four campuses of the University have a dedicated communications and marketing services team responsible for implementing communications and marketing, stakeholder collaboration as well as communications services for the faculties and members of the University community at the campus level.

Contact the campus teams:

The City Centre Campus team is headed by Pia Purra. The City Centre Campus team can be reached by writing to the service address comms-citycentre@helsinki.fi.

The Kumpula Campus team is headed by Johanna Pellinen. The Kumpula Campus team can be reached by writing to the service address comms-kumpula@helsinki.fi.

The Meilahti Campus team is headed by Liina Nelimarkka. The Meilahti Campus team can be reached by writing to the service address comms-meilahti@helsinki.fi.

The Viikki Campus team is headed by Irina Haltsonen. The Viikki Campus team can be reached by writing to the service address comms-viikki@helsinki.fi.

 

Administrative Services is responsible for supporting decision-making and leadership at the University’s operational units as well as for other administrative services. Administrative Services employs close to 150 professionals, who assist staff in daily tasks and the arrangement of meetings, events and conferences, and support leaders with executive assistant services. We are responsible for the University’s records management and archives; the supervision of procurement; risk management and internal auditing; protocol and traditions; service development; and international affairs. The Helsinki University Museum operates under the auspices of Administrative Services.

The director of Administrative Services is Antti Savolainen.

Administrative Services is also responsible for the on-site services offered at campuses. The provision of support for decision-making and leadership at campuses is the responsibility of heads of development, who assist the academic leadership in developing the strategic plan and supporting operations, and of heads of administration and specialists.

City Centre Campus services

Kumpula Campus services

Meilahti Campus services

Viikki Campus services

Records Management and Archives

The information and researcher services provided by Records Management and Archives are available to all members of the University community as well as external clients.

Records Management and Archives is in charge of the University’s document management as well as the maintenance of both the customer management system and the contract register. It also offers information services pertaining to registered documents and contracts. The unit supervises archiving and provides related advice.

Records Management and Archive is responsible for the organisation, storage and maintenance of the University’s historically and scientifically valuable documents as well as archive material for long-term storage. The Central Archive houses the archives of the University of Helsinki and its historical predecessors as well as other archives generated under the auspices of the University.

Open Mon-Fri 10.00–14.00. Exceptions in opening hours

Street address: Porthania, Yliopistonkatu 3, 3rd floor

Mailing address: Registry and Archive Services, PO Box 4, 00014 University of Helsinki

Contact address: hy-arkki@helsinki.fi

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