iLab is an online order and project management system that is used across many core units in Helsinki University. The system requires one-time registration. Helsinki University internal users register using HAKA credentials (=UH-login). Once you are registered, the system will enable you to browse services, place service request, provide required approvals and monitor progress. PIs don’t need to register for an account – they are already added via SAP-interface and need only login with their HAKA credentials.
First go to iLab HiLIFE login page and select “Login using HAKA credentials”. You can also login from the top right corner of the main page.
Please register/login using your HAKA credentials and @helsinki.fi email address.
Upon registration you will be asked to select your PI/group from a dropdown menu. If you are affiliated with several labs you can request memberships to more groups later. If you do not see your PI/group in the dropdown menu, please contact core staff for support. Groups are automatically created in iLab based on WBS management in the university SAP-system.
Different groups and institutions represent different invoicing details in iLab and you can request access to as many groups as you need. If a customer has multiple group memberships associated with their iLab account, they are prompted to choose which one they want to use before initiating a service request. Please choose carefully, as this will determine your invoicing address. Note that payment notes will not be visible on the final invoice.
Go to the Agilent main menu in the upper left corner -> Manage Groups -> Request Group Access
Keep in mind that the groups in iLab follow the WBS-account ownership in the university SAP-system. The WBS you want to use may be listed under someone other than your group PI. If you need assistance checking where in iLab the WBS you want to use is located, please contact an admin of the core you are using.
Your membership request must be accepted and you should have access to at least one WBS account before you can submit service requests.