The Accessibility Statement of our recruitment service

The Accessibility Statement of University of Helsinki recruitment service.

The online services provided by University of Helsinki are to follow the accessibility requirements in the Act on the Provision of Digital Services. The purpose of this accessibility statement is to inform about the accessibility of our services and how to give feedback on the accessibility. Read more about accessibility at University of Helsinki.

This accessibility statement deals with the service The statement has been devised 1.11.2023. The statements has been updated 6.3.2024. The Act on the Provision of Digital Services applies to the service. The act states that all public online services must be accessible. 

This statement is based on an accessibility report made by an external accessibility expert on November 1st, 2023. 

Status of the digital service’s accessibility

The requirements are met partly.

Non-accessible content

The website does not yet meet the requirements fully. 

The detected shortcomings are divided according to the contents of the accessibility report. 


  • The text contrast in the file upload element is not satisfactory when a file is uploaded into it and the the cursor is hovering over it. (WCAG 1.4.3) 
  • The search bar is not distinguishable with a satisfactory contrast from its background on different pages in the service. (WCAG 1.4.11).


  • The service includes several images without text alternatives, and they are not alternatively labeled as skippable for screen readers. (WCAG 1.1.1) Fixed 6.3.2024
  • The job description pages are missing a programmatic heading, even though parts of the text are emphasized visually as a heading. The confirmation page after sending a job application does not have a programmatic heading. (WCAG 1.3.1)
  • The search field’s current label is not descriptive. (WCAG 1.3.1, 2.4.6)
  • The logo link in the service’s header area is read only as an unnamed image or empty element in screen reader use. (WCAG 2.4.4, 4.1.2). It’s text alternative does not include the image’s visible text. (WCAG 1.4.5)
  • The main navigation includes objects that utilize the aria-haspopup property, contrary to the ARIA specification. (WCAG 4.1.2)
  • Not every page has a unique and descriptive title. (WCAG 2.4.2)
  • The service includes content, such as language links and some job vacancy pages, that differs from the user interface’s language and does not have its own language defined. (WCAG 3.1.2)
  • The service’s language menu has been implemented in several different ways in different pages of the service and it has been named differently in each one. (WCAG 4.1.2, 3.2.4)
  • The file upload elements have a complicated program and naming structure. The programmatic structure also differs from its visual implementation. (WCAG 1.3.1)
  • There are invisible text elements (“emphasized”) in the modal dialog, which screen readers interpret as being programmatically connected to certain buttons. These buttons are not visually emphasized, which leads to screen readers getting the wrong view of them. (WCAG 1.3.1)
  • There is an unnamed button element among the language buttons on the email notifications’ control page. (WCAG 4.1.2)


  • The breadcrumb trail is not implemented in a programmatically consistent way on the different pages of the service. This is especially confusing for screen reader users. (WCAG 1.3.1)
  • It is not possible to get to the front page from all pages of the service. (WCAG 2.4.5)
  • Several navigation landmark elements have been used in the service’s footer, but they have not been labeled. Hence, they are not distinguishable from one another. (WCAG 4.1.2)
  • The service’s skip link has been implemented in a way that does not allow for keyboard use in the Safari browser. (WCAG 2.1.1)
  • The location of elements in the service’s header changes depending on what page you are currently on, and whether or not you are logged in. Some elements move from the header area to the main content area on certain pages. (WCAG 3.2.3)

Form elements

  • The fields asking for the user’s information are not marked programmatically correctly for utilizing autocomplete, which would aid the user in filling in the correct information. (WCAG 1.3.5)
  • Conflicting information regarding filling in fields is provided when attempting to change the password using a screen reader. Messages are not programmatically connected to their fields. (WCAG 1.3.1)
  • The service’s combobox elements do not work reliably with the most common screen reader and browser combinations, nor do they fully follow the ARIA specification (WCAG 4.1.2). The elements are labeled with non-descriptive content. (WCAG 2.4.6)
  • The instructions for the Telephone number field on the job application page do not work reliably using some of the most common screen reader and browser combinations (WCAG 1.3.1).
  • The notifications do not work reliably about having reached the maximum amount of characters in the free text field of the job application on some of the most common screen reader and browser combinations. Also, the message does not remain visible, making it indetectable as text on the page (WCAG 1.3.1).


The service has some errors when it comes to labeling start and end tags, as well as the elements being nested according to their specifications. (WCAG 4.1.1)

Evaluation method

External evaluation: an external actor who has not taken part in the planning and development of the site has made the accessibility evaluation.

Did you notice an accessibility shortcoming in our digital service?

You can give feedback on accessibility via email at Title your message (Accessibility feedback) and write in your message which page and what kind of problem your feedback concerns. Replying can take as long as 14 days. 

University of Helsinki Recruitment Services is responsible for the accessibility and feedback handling of the 

Supervisory authority

If you notice accessibility issues on the site, please give feedback to us, the administrator of the website, first. Replying can take as long as 14 days. 

You can make a complaint to the Regional State Administrative Agency for Southern Finland if you are not satisfied with the reply or do not receive a reply within two weeks. Detailed instructions on how to make a complaint are provided on the agency’s website. 

Contact information for the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit 
Switchboard +358 295 016 000