Contact Admission Services

When you have questions about our study options or applying to the University of Helsinki, our Admission Services are there for you every weekday.

Current in admissions

Admissions criteria for spring 2026 admissions have been published .
Application period for international Master's programmes and international Bachelor's programmes (admission group 1) is open from 2 January to 16 January until 15:00 local Finnish time.

Admissions advice to all University of Helsinki applicants is offered by . In our online service you can:

Search for content with an AI boosted search feature 
Chat with experts every weekday from 9:00 to 15:00. Please choose “Applying to University of Helsinki” when you start the chat so the conversation is forwarded to the right expert.
Submit a service request. Service requests are answered on weekdays.

Please note that during rush hours, our experts might have several ongoing chat conversations simultaneously. If you need more in-depth advice, the best option is often to submit a service request directly.

Chatbot advises around the clock

Have an urgent question and customer service chat is closed? Our chatbot Hubot is ready to help you 24/7. You can find the chat icon on the right side of the page. If you cannot see the chat, check that you have . Hubot offers advice in three languages: Finnish, Swedish, and English. The bot uses the language of the page you start the conversation on.

Postal address

The postal address for the University of Helsinki Admission Services is:

University of Helsinki
Admission Services
P.O. Box 24
00014 University of Helsinki
FINLAND