Contact Admission Services

How can we help you? Do you have questions about the study options the University of Helsinki offers? Do you wish to apply to the University of Helsinki? Contact the Admission Services – we have the answers.
Right now


  • The admission period to the International Master's Programmes ended 3 January 2024 at 15:00 local Finnish time.
  • Our chat service is closed on the following Fridays: 8, 22 and 29 March.
  • On Monday 11 March at 12-16, admission advisors will answer questions about the joint application in Jodel during the joint application Q&A session on the University of Helsinki channel. There will also be students present at the Q&A, where you can ask questions about studies and student life.



Send us a mes­sage

If your query concerns Master's application, please contact our advisors at masters-admissions(at)

In other queries our e-mail address is: admissions(at)

Due to the international Master's and Bachelor's application period, we are currently experiencing a high volume of messages, and our response time is longer than usual.

Please do not send messages containing personal information (e.g. identity number or other confidential information) via e-mail.



Our chat service is open 24/7. Your questions will be answered by Hubot, Admission and Student Services' customer service chatbot. Hubot can answer in Finnish, Swedish and English. If Hubot does not know how to answer your questions, it can transfer the conversation to an admissions advisor during our service hours..

Customer Service Chat

You can also reach us via chat. The chat is open Tuesdays, Wednesdays and Fridays from 12.00 to 14.00 (Finnish local time). The chat window can be found on the right side of this page.

  • Our chat service is closed on the following Fridays: 8, 22 and 29 March. 

To make the procedure easier you can mention if you have already contacted us by email. Please do not copy an entire email to the chat conversation.

Please note that during the busiest times an admission advisor might have several chat conversations going on at the same time.

The chat service works best for brief questions regarding applying. Please contact us by email if you need further admission advisement.

Call us

Our phone service is open on Thursdays 12 noon - 2 pm (Finnish local time). Our phone number is +358 2941 24140. 

Come meet us

You can come and meet the admission advisors at the Guidance Corner in the Kaisa House (Fabianinkatu 30) during spring term 2024 on the following Tuesdays from 2 pm to 4 pm:

  • 5 March
  • 19 March (with student advice at the open university)
  • 9 April
  • 14 May 

Please check the up-to-date information on this website before visiting us.

We can help you with questions related to applying to the University of Helsinki. You do not need to book an appointment. Please note that we might not be able to serve all customers if there is a lot of queue. Please note that we do not accept enclosures of any kind at the Guidance Corner.

University of Helsinki offers also guidance for immigrants who are interested in studying in a Finnish University. You can find the contact information of our SIMHE services here.

Fol­low us on so­cial me­dia

Facebook: /HelsinkiUniversity
Instagram: @universityofhelsinki
Twitter: @helsinkiuni

Postal address

University of Helsinki
Admission Services
P.O. Box 24
00014 University of Helsinki