Contact Admission Services
How can we help you? Do you have questions about the study options the University of Helsinki offers? Do you wish to apply to the University of Helsinki? Contact the Admission Services – we have the answers.
Right now

On 6 December our chat service is closed.


For admission advising specifically for our International Master's Programmes, please see the contact information below.



Send us a mes­sage

Our e-mail address is: admissions(at)

Please do not send messages containing personal information (e.g. identity number or other confidential information) via e-mail.


If your query concerns Master's application documents, you may contact our advisors at masters-admissions(at)



Our chat service is open 24/7. Your questions will be answered by Hubot, Admission and Student Services' customer service chatbot. If Hubot does not know how to answer your questions, it can transfer the conversation to an admissions advisor during our service hours.


Customer Service Chat

You can also reach us via chat. The chat is open Tuesdays, Wednesdays and Fridays from 12.00 to 14.00 (UTC +2). The chat window can be found on this page. 

On 6 December our chat service is closed.


To make the procedure easier you can mention if you have already contacted us by email. Please do not copy an entire email to the chat conversation.

Please note that during the busiest times an admission advisor might have several chat conversations going on at the same time.

The chat service works best for brief questions regarding applying. Please contact us by email if you need further admission advisement.



Call us

Our phone service is open on Thursdays from 12.00 to 14.00 (UTC +3). Our phone number is +358 2941 24140. 


If your query concerns Master's application documents, you may contact our advisors on Thursdays from 12.00 to 14.00 (UTC +2) at + 358 2942 21234.

Come meet us

During the autumn 2022 you can come and meet the admission advisors at the Guidance Corner in the Kaisa House (Fabianinkatu 30) on the following Wednesdays from 14.00 to 16.00:

  • 14 December

Please check the up-to-date information on this website before visiting us.

We can help you with questions related to applying to the University of Helsinki. You do not need to book an appointment. Please note that we do not accept enclosures of any kind at the Guidance Corner.

University of Helsinki offers also guidance for immigrants who are interested in studying in a Finnish University. You can find the contact information of our SIMHE services here.

Fol­low us on so­cial me­dia

Facebook: /HelsinkiUniversity
Instagram: @universityofhelsinki
Twitter: @helsinkiuni

Postal address

University of Helsinki
Admission Services
P.O. Box 24
00014 University of Helsinki