Contact Admission Services

How can we help you? Do you have questions about the study options the University of Helsinki offers? Do you wish to apply to the University of Helsinki? Contact the Admission Services – we have the answers.
Right now
  •  Admissions criteria for spring 2026 admissions have been published .

On 25 and 26 November you can find admission advisors at the Studia Fair (Messuaukio 1).

  • For now, our phone service will be open for the last time on 20 November. We open again in February.
  • On 26 November our Customer Service Chat is closed. 
Call us

Our phone number is +358 2941 24140 (local network charge / mobile call charge). The service is open on Tuesdays and Thursdays from 10:00 to 12:00 local Finnish time.

  • For now, our phone service will be open for the last time on 20 November. We open again in February.
Send us a mes­sage

You can contact Admission Services by filling in the contact form.

.
Chat

Hubot-chatbot

The chat window can be found on the right side of this page. Our chat service is open 24/7. Your questions will be answered by Hubot, Admission and Student Services' customer service chatbot. Hubot can answer in Finnish, Swedish and English. Hubot can transfer the conversation to an admissions advisor during our customer service hours.

Customer Service Chat

Our customer service chat is open on Wednesdays from 12:00 to 14:00 local Finnish time. 

  • On 26 November our Customer Service Chat is closed. 

The chat service works best for brief questions regarding applying. Please contact us by email if you need further admission advisement. To make the procedure easier you can mention if you have already contacted us by email. Please do not copy an entire email to the chat conversation. Please note that during the busiest times, an admission advisor might have several chat conversations going on at the same time.

To use the chat service, you must accept functional cookies for the University website. You can adjust your cookie settings through The same link is also found in the website footer. If the chat window does not appear automatically, refresh the page after accepting cookies.
Fol­low us on so­cial me­dia

Facebook: 
Instagram: 
 
Postal address

University of Helsinki
Admission Services
P.O. Box 24
00014 University of Helsinki