Quality at the University of Helsinkki means doing the right things at the right time in the right way to achieve top results. The fit for purpose operating models are continuously assessed and developed to further improve results. Quality means expedient operations and high-quality results.
The University’s quality culture is the atmosphere of the University community supporting high-quality operations. The quality culture manifests itself in the high commitment of the staff and students to their work and studies. The staff and students collaborate in accordance with the values and objectives of the University and adhere to common policies. They also share good practices and engage in continuous evaluation.
Quality management is the fit-for-purpose conduct of operations. The practices adopted by the University are justified and well managed. Through quality management, we will know whether we are achieving the goals set for our work, and have the ability to correct our course when necessary. Quality management ensures that society can trust in the University and its operations.
The University's quality system is an integrated management system which helps us maintain and develop the quality of University operations. It is a collection of measures and methods used to ensure that we are progressing towards and achieving our goals. With the help of our quality management system, through the description and measurement of operations, we can observe when something is not working and react to development needs. The University’s quality system provides the necessary structures and defines the procedures and responsibilities for well-functioning quality management.