You can find the Student Services' contact information here.

General information

The six Student Service points provide services for all students at the University of Helsinki. If you need information on applying for degree studies or applying to the Open University, please consult the Admissions Services. If you already study at the Open University and need guidance, please contact Siltavuori Student Services.

If you need a transcript of your studies, please see the instructions on the Order a transcript page. A certificate of student status, i.e. a study certificate, is also available at Student Services.

If you need to pick up your student card, please note that it has to be picked up at the Student Union Services Office.

The city centre service point in the main building of the University of Helsinki (Fabianinkatu 33) and the faculties’ service points closed in June 2016.

All student service points offer you the following services:

  • Processing annual registrations as well as changes in address and name.
  • Printing official transcripts and certificates of student status as well as giving certificates for student travel discounts. Also handing out information on student benefits.
  • Giving general advice on scholarships awarded by the University of Helsinki Funds and Research Foundation.
  • Offering information about study rights and enrolment to the university.

You can give feedback on the Student Services here.

contact information and opening hours

Below you will find the Student Services' contact information. You can find the contact information of the International Exchanges Services and Career Services here.

Kruununhaka Student Services

Faculty-specific advising: Fac­ulty of Law, Fac­ulty of So­cial Sci­ences, Swedish School of So­cial Sci­ence

Send an email: kruununhaka-student@helsinki.fi, to speed up the service, please send your message from your helsinki.fi e-mail address!
Call: +358 2941 22221
Pay us a visit: Swedish School of Social Science, room 106, Snellmaninkatu 12, (entry from Yrjö-Koskisenkatu), PO Box 16, 00014 University of Helsinki
Visiting and telephone hours: Mon-Tue 13:00-16:00 and Wed-Thu 10:00-13:00, Fri closed.
Service in Swedish: also Wed 13:00-14:00 and Thu 15:00-16:00, room 120.

Kumpula student services

Faculty-specific advising: Fac­ulty of Sci­ence

Send an email: kumpula-student@helsinki.fi, to speed up the service, please send your message from your helsinki.fi e-mail address!
Call: +358 2941 50066
Pay us a visit: Physicum, 2nd floor, Gustaf Hällströmin katu 2a, PO Box 64, 00014 University of Helsinki
Visiting and telephone hours: Mon-Tue 12:00-15:00 and Wed-Thu 10:00-13:00, Fri closed.

Meilahti student services

Faculty-specific advising: Fac­ulty of Medi­cine

Send an email: meilahti-student@helsinki.fi, to speed  up the service, please send your message from your helsinki.fi e-mail address!
Call: +358 2941 26200
Pay us a visit: Biomedicum 1, 3rd floor, Haartmaninkatu 8, PO Box 63, 00014 University of Helsinki
Visiting and telephone hours: Mon-Tue 12:00-15:00 and Wed-Thu 10:00-13:00, Fri closed.

Metsätalo Student Services

Faculty-specific advising: Fac­ulty of Arts, Fac­ulty of Theo­logy

Send an email: metsatalo-student@helsinki.fi, to speed up the service, please send your message from your helsinki.fi e-mail address!
Call: +358 2941 22322
Pay us a visit: Metsätalo, C-wing, 3rd floor, room C305, Unioninkatu 40, PO Box 24, 00014 University of Helsinki
Visiting and telephone hours: Mon-Tue 13:00-16:00 and Wed-Thu 10:00-13:00, Fri closed.
You can also leave documents in the mailbox in the corridor during the opening hours of the building.

In addition: Student Services for students of the Faculty of Theology. Opening hours: Thu 12:30-14:00. Phone service: Tue 12:00-14:00. Address: Vuorikatu 3, room 235. Tel: +358 2941 22699.

Siltavuori Student Services

Faculty-specific advising: Fac­ulty of Educational Sci­ences
In addition: Student Services of the Open University

Send an email: siltavuori-student@helsinki.fi, to speed up the service, please send your message from your helsinki.fi e-mail address!
Call: +358 2941 29600,
Pay us a visit: Minerva, K1, room 141d, Siltavuorenpenger 5 A, PO Box 9, 00014 University of Helsinki
Visiting and telephone hours: Mon-Tue 12:00-15:00 and Wed-Thu 10:00-13:00, Fri closed.

Viikki Student Services

Faculty-specific advising: Fac­ulty of Ag­ri­cul­ture and Forestry, Fac­ulty of Bio­lo­gical and En­vir­on­mental Sci­ences, Fac­ulty of Phar­macy, Fac­ulty of Veter­in­ary Medi­cine

Send an email: viikki-student@helsinki.fi, to speed up the service, please send your message from your helsinki.fi e-mail address!
Call: +358 2941 57600
Pay us a visit: Info Centre Korona, Viikinkaari 11, PO Box 62, 00014 University of Helsinki
Visiting and telephone hours: Mon-Tue 12:00-15:00 and Wed-Thu 10:00-13:00, Fri closed.

In addition: student services at the Small Animal Hospital and Equine Hospital Tue and Thu 10:00-15:00.
Student Services at the Production Animal Hospital by appointment.