Student services at the Open University in summer 2020

The University’s Student Services, Helsinki University Library and Helpdesk for IT support are also at your service in summer 2020. Further details are available on this page.

Student services for those interested in studying at the Open University

Student services for Open University students

  • Student services can be reached by email throughout the summer at
  • The student services phone service and chat will be on a summer break from 22 June to 2 August 2020. Detailed hours are available here: Open University student services
  • The education specialists who coordinate the study programmes are on summer holiday primarily in July. You will be able to reach them again in August. 

Helsinki University Library 

  • With the exception of Kaisa House, the Helsinki University Library locations are closed due to renovations and the exceptional circumstances caused by the coronavirus. 
  • However, books can be borrowed from Kaisa House as usual, in addition to which books can be ordered from the closed campus libraries for collection at Kaisa House. Further information: Library services in the exceptional circumstances caused by the coronavirus pandemic
  • The Helka library management system used by Helsinki University Library is being redesigned in summer 2020, which is why printed books cannot be reserved or borrowed after mid-July (from 16 July 2020). However, the digital collections of the library are available as usual. Further information: Helka renewed in summer 2020  

University of Helsinki Helpdesk IT support

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The Open University wishes everyone a good summer in these exceptional times, rewarding studies and much joy in learning!