Helka library card via the Studies Service

Students at the University of Helsinki can acquire a digital Helka library card via the Studies Service. If you acquire a digital Helka card, you do not need a plastic Helka card at all.

1. Log in to the Studies Service with your Helsinki University username and password. After signing in, you will see the Helka card icon in the upper right corner. With a mobile device, the Helka card can be found in the upper right corner in the hamburger menu.
2. The service first directs you to activate your customer information in the Helka database. After activation, you can purchase the Helka card at the Studies Service as directed.
3. Set the PIN code and press save. Your digital Helka card has been created and will be ready to use straight away.

Once you have the library card, you can request books, renew loans and, when necessary, pay overdue fines in the Helka database. 

Do not update your contact information in Helka, as the contact information is automatically updated from the background systems of the University of Helsinki. So, please notify university services (eg Sisu) of any changes in your contact information.

Helka library card from the customer service desk

If you prefer a plastic library card, you can acquire a Helka card from the library's customer service.

1. Activate your customer information in Helka database by signing in with your Helsinki University user credentials.
2. After activation, you can pick up your Helka library card from any Helsinki University Library location during customer service hours. Please remember to bring an official ID card.
3. Set a PIN code in your customer account in the Helka database. The PIN code is needed only when you borrow print material using the library's self-service lending machines.

Once you have the library card, you can request books, renew loans and, when necessary, pay overdue fines in the Helka database. 

Do not update your contact information in Helka, as the contact information is automatically updated from the background systems of the University of Helsinki. So, please notify university services (eg Sisu) of any changes in your contact information.

Helka library card via the Studies Service

UH Staff can acquire a digital Helka library card via the Studies Service. If you acquire a digital Helka card, you do not need a plastic Helka card at all.

1. Log in to the Studies Service with your Helsinki University username and password. After signing in, you will see the Helka card icon in the upper right corner. With a mobile device, the Helka card can be found in the upper right corner in the hamburger menu.
2. The service first directs you to activate your customer information in the Helka database. After activation, you can purchase the Helka card at the Studies Service as directed.
3. Set the PIN code and press save. Your digital Helka card has been created and will be ready to use straight away.

Once you have the library card, you can request books, renew loans and, when necessary, pay overdue fines in the Helka database. 

Do not update your contact information in Helka, as the contact information is automatically updated from the background systems of the University of Helsinki. So, please notify university services (eg SapHR) of any changes in your contact information.

Helka library card from the customer service desk

If you prefer a plastic library card, you can acquire a Helka card from the library's customer service.

1. Activate your customer information in Helka database by signing in with your Helsinki University user credentials.
2. After activation, you can pick up your Helka library card from any Helsinki University Library location during customer service hours. Please remember to bring an official ID card.
3. Set a PIN code in your customer account in the Helka database. The PIN code is needed only when you borrow print material using the library's self-service lending machines.

Once you have the library card, you can request books and renew loans in the Helka database. 

Do not update your contact information in Helka, as the contact information is automatically updated from the background systems of the University of Helsinki. So, please notify university services (eg SapHR) of any changes in your contact information.

1. Acquire a Helka library card with the online form. On the first stage you only need to give your email address. Helka will then send a link to your e-mail, which you can click to fill in the information required for the library card. 
2. After you get the Welcome email from the Helka database, your Helka card is ready for pick-up. You can pick up your card from any Helsinki University Library location during customer service hours. Please remember to bring an official ID card.
3. Once you have the library card, you can request books, renew loans, update your customer data in the Helka database and, when necessary, pay overdue fines.
4. In order to use the library's self-service lending machines, you need a PIN code which you have to set in your customer account in the Helka database. You need to have a valid e-mail in the system to be able to log in to Helka.

By logging in to Helka, you’ll have access to all self-service functions. You can reserve books, renew your loans and, if necessary, pay fees related to your customer information.

1. Log in by selecting “University of Helsinki login”.
2. In your customer information you will find your loans, reservations and fees.
3. On the My Account tab, you can see your contact information and set the PIN you need to borrow books from the self check-out machines.
4. Do not update your contact information in Helka, as your address and other contact information will be automatically updated in Helka from the background systems of the university. Therefore, if your contact information changes, it is enough to notify the university's systems (eg. Sisu/Sap).

Logging in to Helka requires that you have provided the library with your email address.

1. Select “Login by Email” to log in.
2. Helka will send a link to your e-mail, which you can click to log in to Helka. The link is valid for a limited time.
3. In your customer information you will find your loans, reservations and fees.
4. On the My Account tab, you can check your contact information and set the PIN you need to borrow books from the self check-out machines. You can update the contact information from the link “Change”.

If you do not provide the library with your email ad­dress

• You cannot log in to your own customer information in Helka
• You do not see due dates in your customer information and do not receive due date reminders
• You cannot renew your loans yourself
• You cannot make reservations yourself and do not receive notification when the item you have reserved is ready for collection
• You cannot pay fees online.

Helka is the joint catalogue and lending system of all Helka libraries, that is, Helsinki University Library, Institute for the Languages of Finland, The Finnish Heritage Agency Library, Finnish Literature Society, Library of the Labour Movement and Baltia-Library.

By obtaining a library card, you commit to following the terms of use for all Helka libraries.

• Doing so, your customer data will be entered into the Helka customer register.
• You can view your customer data by logging in to your Helka profile.

The Helka customer register will send you only email reminders relating to services.

• These include overdue notices, notices of reservations ready for collection and reminders of items due for return or renewal.

As a customer, you are responsible for keeping your user data up to date.

• If you are a student or staff of the University of Helsinki, your address and contact information is automatically updated from the background systems of the University of Helsinki. So, please notify university services (eg Sisu) of any changes in your contact information. 
• Other customers (no university user account) are able to update their customer data in the Helka database.