This page presents the services that are accessible without a University of Helsinki user account.
Library for everyone
In order to borrow, renew and request printed materials at all Helsinki University Library locations, you will need a Helka library card.
- A Helka card can be granted to persons over the age of 15 who present an official ID card and have a valid street address in Finland.
- Order a Helka card in advance online. You can pick up your new Helka card within two working days from any Helsinki University Library location.
Online, you can search for information, update your contact details, and renew and request materials from the library’s printed collections. In order to do so, please log in to your customer data in the Helka database.
You can use the library terminals to browse the Helka database, read the licensed electronic materials acquired by the library, log in to your Helka user profile as well as search and read the digitally stored theses of the University of Helsinki.
The library terminals also provide you with access to customer functions in the Helka database, such as saving your searches and favourites as well as saving and forwarding references to your own email address.
Please note that the library terminals do not provide regular access to the internet and you will not be able to work on your own files using them.
University of Helsinki students and staff can use the terminals to log in to their personal user accounts with their University IDs.
All library locations provide plenty of reading and working space for all customers. In the library, you will find spaces for working both while seated and standing up. In addition to the traditional reading spaces equipped with only a desk and a chair, the library provides a variety of spaces with armchairs and couches for a more relaxed reading position.
Reading and working areas are marked with orange signs.
Please note that some of the reading spaces are intended to be used exclusively by University of Helsinki students, researchers and staff. These spaces are marked with signs.
Silent areas in the library facilities and Learning Centres are marked with red and they are reserved for quiet work. The workspaces in the silent areas are mostly equipped only with a desk and a chair.
Please note that some of the silent reading spaces are intended to be used exclusively by University of Helsinki students, researchers and staff. These spaces are marked with signs.
The small silent reading room on the second floor of Kaisa House is reserved for work without laptops, but in other silent areas the use of laptops is allowed.
You can use your own laptop at all library locations. If you do not have a University of Helsinki user account, you can obtain a temporary visitor account from the library customer service desk to access the wireless HUPnet network. Members of the University community can use the Eduroam network.
The library also provides terminals for use by all customers. You can use the library terminals to browse the Helka database, read the licensed electronic materials acquired by the library, log in to your Helka user profile as well as search and read the digitally stored theses of the University of Helsinki. Please note that the library terminals do not provide regular access to the internet and you will not be able to work on your own files on them.
You can print from your own device or from a library terminal using the Print In City service.
You can print from the library terminals using the Print In City service or save PDF documents or HTML pages to your own USB flash drive.
The default print option is double-sided black and white. If you require single-sided or colour printing, you can select these options in Print In City.
When saving to your USB flash drive, the file is first loaded on to the library terminal’s cache memory. After this, you can save the file to your USB flash drive in File Manager. Please note that the files are deleted automatically from the cache memory when you close the browser window or when the library terminal has been inactive for two minutes.
Printing with Print In City for the first time
When you are using the Print In City service for the first time, you must sign up to the service and purchase credit.
NB! You can log in to the Print In City service on library terminals only to print – signing up to the service and adding credit to your account require using your own device (laptop, smart phone or tablet).
A link to the Print In City service is available on the bookmark toolbar of the library terminals. Instructions on how to sign up and add credit to your print account are available in the Print In City service.
You can pick up your printout from the nearest Print In City device within 48 hours of uploading your file(s). Your account will be charged only when you print out your document from the device.
How to print using a Print In City device
- On the library terminal, click Print on the browser or PDF reader.
- Select Print to file. You can name the file by clicking File:
- Give the file a name of your choice in the Name: field and click Select. Naming the files is recommended if you are going to print several files so that you can also tell them apart on the device.
- Select Print. The file is now saved in the Downloads folder.
- Log in to Print In City. A link to the Print In City service is available on the bookmark toolbar of the library terminals.
- Upload the file(s) as instructed in the service.
- Pick up your printout(s) from the nearest Print In City device.
How to save files to your USB flash drive
- Click the Download button on a PDF file.
- Insert your flash drive into the library terminal’s USB port. Some library terminals have a USB extension cable (Kaisa House) and on some terminals the USB ports can be found on the left-hand side of the screens (Meilahti, Kumpula, Viikki).
- Open File Manager.
- Open the Downloads folder.
- Make sure that your USB flash drive name is available on the Places list on the left.
- Using the mouse, drag and drop the file onto your USB drive name. The file is now saved on your USB drive.
- After saving, safely remove your USB drive by clicking the Eject button next to the USB drive name.
You can copy and scan documents by using the Print In City service even if you do not have a University of Helsinki user ID. The service allows you to add credit for printing, copying and scanning.
An accessible work room (6042) is available on the sixth floor of Kaisa House. The work room is primarily intended for customers who use wheelchairs and for customers who wish to work while standing. The room cannot be booked.
The room has reading and study space for one to four people and two easily adjustable electric desks.
In Kaisa House, the microfilm reader is located on the fourth floor in room 4044. Lense for microfilm reader is available from the customer service desk on the third floor by giving your library card as a deposit.
Customers from outside the University of Helsinki can book a microfilm reader from Kaisa House customer service or via email at email@example.com.
Students and staff of the University of Helsinki can book the equipment in the special work rooms through the University’s Office365 calendar. Name of the device in the Office365 calendar:
- Kaisa-talo, Microfilm Reader and Scanner, 4044