A selection of frequently asked questions about the library's services by theme.
FAQ - Frequently Asked Questions
Frequently asked questions about the library's services by theme. If you don't find the answer to your question, please contact the library customer service.
FAQ: Right of use and library card
Who may use Helsinki University Library? How can I get a library card and what should I do if I lose it?
FAQ: Borrowing, loan periods and renewals
Frequently asked questions about borrowing, loan periods and renewals.
FAQ: Returns, overdue loans, debt collection and suspension of borrowing rights
How do I return materials?
When can I make a request for a book, is there a fee and how do I make a storage retrieval request?
FAQ: Library facilities and equipment
Frequently asked questions about library facilities, equipment and lost items.
FAQ: Courses, workshops and training
Frequently asked questions on training, courses and workshops provided by the library.
FAQ: Electronic books, journals and databases
Frequently asked questions about electronic books, journals, articles and databases acquired by Helsinki University Library.