Customer service in the Kumpula, Meilahti and Viikki Campus Libraries

• 19.6. - 13.8. closed
• 14.8. - 20.8. Mon-Fri 10-16.

Customer service in the Kaisa House

• 22.6. - 20.8. Mon-Fri 10-18, Sat closed
  • 23.-25.6. closed (Midsummer).

Library phone service 02941 23920

• 22.6. - 20.8. Mon-Fri 8-18, Sat closed
  • 23.-25.6. closed (Midsummer).

Chat on the library website 

• 19.6. - 31.7. closed

Queries, service requests and feedback can be submitted using the online form or by email

• Online form
• kirjasto@helsinki.fi

Library facilities

• Kumpula and Meilahti Campus Libraries are closed 19.6. - 6.8.
• Entrance and exit at the Kumpula Campus Library only from the Physicum's side door 14.8. - 25.8.
• Kaisa House and Viikki Campus Library, as well as Learning Centre Aleksandria are open all summer.

• Aleksandria is available with the night access key throughout the summer.
• Check the opening hours on the page below.

Services for open access publishing, research data management as well as services for publication metrics, visibility and Tuhat-reporting are available to university members.

You can reach our specialists by email, phone or online (Teams-chat or a call).

Please note that there will be about one week service break in the University of Helsinki open repository Helda due to a version upgrade, starting 3 July 2023. During the break, it will be possible to browse theses on the E-thesis service and university publications on the research information portal.

Electronic resources of the library can be used by the students, teachers, researchers and staff of the University of Helsinki, students of the Open University of the University of Helsinki and all customers visiting the library premises.

Accessing the electronic resources from outside the library locations via a remote connection requires a University user account.  

If you are an external customer, you can access the electronic resources at the library premises either by using the library terminals or on your own laptop via a a HelsinkiUni guest network. The password to the guest network is uniguest.

Please note that there will be about one week service break in the University of Helsinki open repository Helda due to a version upgrade, starting 3 July 2023. During the break, it will be possible to browse theses on the E-thesis service and university publications on the research information portal as well as library kiosks.

Campus Libraries in Kumpula and Meilahti are closed from June 19 until August 6, and therefore collections have long loan periods.

Loans from Kumpula and Meilahti collections will receive a due date on August 10 as follows:

• 28 day loans starting on May 22
• 14 day loans (textbooks) starting on June 5
• 2 day loans starting on June 15.

The material from the Kaisa House and Viikki collections has normal loan periods, as the libraries are open all summer.

You can order books from the Kumpula and Meilahti collections to be picked up from the Kaisa House or Viikki by making a normal reservation for the book in the Helka database.

As a rule students can’t get reference material from Meilahti or Kumpula. However, in case of an urgent need e.g. having to do with graduation it is possible to get material before August by contacting the library (kirjasto@helsinki.fi, tel. 02941 23920). All cases are assessed individually.

You can return books to the Main Library and Viikki Campus Library during the opening hours. 

Books can be returned to the return hatches around the clock at Kaisa House and Kumpula. In Meilahti, books can be returned to the Haartman Institute's return box during the building's opening hours.

• Note that the return boxes in Kumpula and Meilahti are emptied twice a week. Your loans may not necessarily appear as returned immediately and fines will be collected if the loans are overdue.
• On the Kumpula Campus the overnight return box is located at Physicum’s main entrance (Gustaf Hällströmin katu 2a), next to the gray side door.
• On the Meilahti Campus, please use the return box at the lobby in Haartmaninkatu 3. The building is open Mon-Fri 8-15:30.
• The Kaisa House overnight return machine is located on the left side of the main entrance (Fabianinkatu 30).

You can make reservations in Helka all summer. It is also possible to make reservations from libraries that are closed.

The reservation shelves in Kumpula and Meilahti are available until Friday June 16. From Monday June 19 onwards, all reservations will be picked up from the Kaisa House or Viikki Campus Library.

You can check the pick-up location from the notification that Helka sends by e-mail.

Staff of the University of Helsinki and the Helsinki University Hospital can request books (excluding textbooks) and articles in periodicals from the HULib collections to be delivered to their desk.

• The service is available all summer. It is also possible to order from libraries that are closed.
• To qualify for this service, the user’s customer information in Helka must include a University email address and the user must be indicated as belonging to the University staff.
• When making a request in Helka and selecting the pick up location, scroll down to the bottom of the drop-down menu, and select the lowest point Work Address.

The interlibrary loan service is available all summer. Requested interlibrary loans will be available for pick-up in the Main Library Kaisa House.