Record number of responses to the library's customer survey - thanks to everyone!

The library uses the feedback it receives to improve its services. We'll tell you more about the measures along the way.

We received a staggering 3 536 responses to the Helsinki University Library’s customer survey, which was open in November. Many thanks to everyone who responded!

We have raffled off 5 University of Helsinki hoodies to all respondents who left their contact details. The winners have been notified personally.

 

Your feedback improves services

We at the library will carefully review your responses and use your feedback to improve our services to meet our customers' needs. We'll explain more about our actions along the way. 

You can give the library feedback and suggestions for improvement at any time. The easiest way to do this is through the contact form on the library's website.