"The teaching was tailored exactly according to our wishes."
"The course was excellent and exceeded my expectations in many ways: it was always a pleasure to come to class and I feel I learned exactly what I wanted to learn."
"The teacher was inspiring; there was never a dull moment in class. Even 'boring' grammar was fun."
"The lessons were well prepared, consistent and versatile."
"A good in-house training course; course contents were excellent, the teacher was good and the assignments versatile and inspiring."

Language Services offers language and culture training for companies, public agencies and institutes as well as for private individuals. The training is planned in cooperation with the customer on the basis of needs analyses and placement tests. The learning materials are designed individually to meet the customer’s specific needs. Ask for an offer.

Our teachers’ extensive experience in language training, together with their expertise in teaching languages for specific purposes, are guaranteed to produce optimal learning results. All our teachers have academic qualifications and versatile experience in adult education. We take special care to offer our staff continuous opportunities for professional development.

Teaching is offered in the following languages: Arabic, Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Hungarian, Icelandic, Indonesian, Italian, Japanese, Latin, Persian, Polish, Portuguese, Romanian, Russian, Serbo-Croatian, Spanish, Swedish and Turkish.

Our educational services include:

• consultation
• needs analysis
• planning of training
• tailor-made training
• online course monitoring (monitoring course contents and attendance)
• learning path, if so agreed
• course report
• course certificates with credit marking

We offer training in the form of private tutoring, pair tutoring and instruction for groups. The minimum time per meeting is two lessons; the length of one lesson is 45 minutes. Lessons can be held once a week or more intensively in periods of half a day or a whole day. Normally, courses are held on company premises, but instruction can also take place at the University of Helsinki or elsewhere, according to the wishes of the customer.

The recommended size for teaching groups ranges from three to ten participants. The starting point in forming a teaching group is to create a homogeneous group in terms of skill level and learning needs.

We strive to assure the quality of our operations through the following measures:

1. Placement testing and needs analysis
   
   • Before courses begin, the skill levels, learning needs and wishes of the participants are surveyed using a needs analysis form (available online).
   • Placement testing ensures homogeneous groups and instruction at the appropriate level. Testing covers both oral and written skills.
     
2. Learning materials
   
   • Learning materials are compiled on an individual basis to include authentic material used by the participants in their work as well as other materials (text books, web-based materials) according to the wishes and needs of the participants.
3. Teaching methods
   
   • Our teaching philosophy is based on the constructivist learning model. Teachers choose the methods to be used to suit the needs of the teaching groups/individual learners; a communicative approach is supplemented by other methods suitable for groups/individuals that encourage active participation and enhance target-oriented learning, genuine communication and positive learning experiences.
4. Course feedback
   
   • At the end of a course, all participants are asked to provide written feedback; for longer courses, feedback is also collected mid-way through the course.
   • A summary of the feedback will be submitted to the customer’s contact person.
5. Course reports
   
   • The course report contains a summary of the attendance statistics, the course contents and course feedback.
   • The course report appendices include an attendance form, learning paths (if so agreed), course feedback forms and course certificates for the participants.

We offer our customers the opportunity for tailor-made English language training in the City of London, with our cooperation partner Communicaid Group Ltd.

Marina Lesch, Sales Manager (company courses and one-to-one training)
Tel. 040 742 7782
marina.lesch(ät)helsinki.fi

Leena Evesti, Head of Language Training
Tel. (09) 191 23110
leena.evesti(ät)helsinki.fi

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