Contact information

Language Centre:

Address:
Fabianinkatu 26 (classrooms, Study Office, administration)
or Vuorikatu 5 (teachers)
P.O.Box 4
00014 University of Helsinki


 

Language Centre Telephone Directory

Helsinki University Email Directory

Quality and evaluation

The University of Helsinki defines quality as expedience of operations and the results of high quality.

Quality assurance at the Language Centre is based on a quality culture which acknowledges quality and quality assurance as an inherent part of all activities and recognises quality assurance as a means to develop one’s work. The aim is to achieve a standard of quality which has been jointly created and maintained, and which is based on the Language Centre target programme (in Finnish, on the intranet) and the quality policy at the University of Helsinki.

Operations manual

The Language Centre Operations manual (on the University intranet)is based on the University of Helsinki Operations Manual and was written as a team effort by the Language Centre Quality Group.

Evaluation

The Language Centre participates in the evaluations and audits undertaken by the University of Helsinki.
The Language Centre has participated in the following evaluation projects:

Audit of the University of Helsinki 2015


Assessment of teaching quality at the University of Helsinki 2010

International evaluation of education at the University of Helsinki (2007-2008)

Audit of the University of Helsinki quality assurance system (2007)

Evaluation of the quality of education and degrees at the University of Helsinki (2002)

Development of language teaching through benchmarking (2001)

From 2007 to 2009, joint quality assurance and assessment practices for Finnish university language centres were developed by the LAAKEA Project (quality development and assessment in language, culture and communication studies designed for Finnish university students) funded by the Ministry of Education.

Quality prizes


The Board of the University of Helsinki Student Union’s 2016 award for the promotion of bilingualism at the University
Lis Auvinen, University Lecturer in Swedish

Jakov Grot Prize 2015
Finland - Russia Society,University of Helsinki: the Jakov Grot Prize 2015 to Marjatta Alestalo, Eija Hämäläinen ja Heidi Mäkäläinen, teachers of Russian at the University of Helsinki Language Centre.

The Academic of the Year 2014
The Finnish Union of University Researchers and Teachers: The Academic of the Year 2014 – Kimmo Svinhufvud, University teacher in Finnish as a mother tongue at the University of Helsinki Language Centre.

A member of The Teachers' Academy at the University of Helsinki, 2014
Tuula Lehtonen, University Lecturer in English.

The University of Helsinki Superior of the Year Award 2013:
Ulla-Kristiina Tuomi, Director of the Language Centre
The award is granted yearly by HYHY ry, the University of Helsinki Personnel Association, for outstanding supervisory work at a faculty, institution or department at the University of Helsinki.

Two founding members (out of 30) of The Teachers' Academy at the University of Helsinki, 2013:
Leena Karlsson, University Lecturer in English and Kimmo Svinhufvud, University Teacher in Finnish as a mother tongue.

The 2012 Occupational Safety Award of the University of Helsinki:
Those deciding on the award acknowledged the Language Centre’s diverse and systematic efforts to promote workplace wellbeing. The Language Centre’s application emphasised orientation, supervisory work, in-house training and collective involvement in the target programme process. A key reason for granting the award to the Language Centre was precisely the emphasis on orientation, which is highly important for the occupational safety of staff and overall wellbeing in the workplace.

The Maikki Friberg award for outstanding work to promote equality at the University of Helsinki 2011

Centre of Excellence in Teaching 2010-2012

The University of Helsinki Superior of the Year Award 2005:
Seija Korhonen, Director of the Language Services (The Language Services unit is part of the University of Helsinki Language Centre)
The award is granted yearly by HYHY ry, the University of Helsinki Personnel Association, for outstanding supervisory work at a faculty, institution or department at the University of Helsinki.

Honourable mention in the University of Helsinki Educational Technology Award competition, 2009: Kielijelppi, an advisory practice tool for better academic communication in Finnish and Swedish

Honourable mention in the University of Helsinki Educational Technology Award competition, 2007:
The Kaleidoskooppi/Kaleidoscope site (created in cooperation with the Virtual University Unit of the University of Art and Design Helsinki). When planning language studies, students may use this site to reflect on their characteristics as language learners.

University of Helsinki Quality Award, 2002:
The Language Centre was awarded for its efforts in international cooperation and the development of its staff’s professional competence.

University of Helsinki Educational Technology Award, 1997:
The Språknät site for Swedish studies (created in cooperation with the Language Centres of the Universities of Tampere and Turku and the Department of Languages and Communication at the Helsinki School of Economics).

Further information on quality assurance at the Language Centre is available from: Sinikka Karjalainen, Quality Coordinator (sinikka.karjalainen(a)helsinki.fi, tel. 02941 22688 (+358 2941 22688).