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Equal Access

Equal Access in the Helsinki university library  

When acquiring a Helka library card, a customer may get his/her card marked for special services. In that case books are collected for the customer from the shelf and requests may be made over the telephone. The requested books may be picked up with the customer's library card or delivered home by post.

The Helsinki University Library customer service staff gives expert advice and helps customers with disabilities with all matters regarding the use of the library's collections and information service.

Guide and service dogs are welcome in the campus libraries.

The Celia Library for the visually impaired serves visually impaired customers.

Accessibility of the Helsinki University Library network services

HELKA Library database

In the HELKA Library database, the aim has been to take accessibility into account. The web interface is available almost around the clock. The font size of the service can be changed, pictures usually have a text alternative, and site includes no flashing parts. The site also requires the use of a mouse. Some features require allowing Cookies and JavaScript. Instructions consist of text and pictures.

Electronic information sources

Helsinki University Library is not responsible for the usability of electronic information sources. The library acquires electronic information sources from services providers in co-operation with the FinELib consortium of the National Library.

In the selection, the aim is to take accessibility into account.

The service provider of the electronic material is responsible for the accessibility of all materials.

HELDA Digital Archive

The W3C mobile validator gives Helda 74% for usability, for the services of the digital archive. It can be used even though not all usability issues have been taken into account in the design of the system.