/ Services /

Customer Survey

Giving Feedback is a Win-Win  - HULib Customer Survey 2018

Link to the questionaire online


Helsinki University Library’s Customer Survey is available from the 23rd until the 29th of April, 2018.

You can respond to the surveys through the webform linked above. There is approximately ten questions about the library services. This will only take 5-10 minutes of your time.

All responses will be treated confidentially and anonymously.

Give Feedback

By responding to the survey, you can influence the future of Helsinki University Library’s services. The results of the survey will be published on this site later in 2018.


We give away 25 small prizes (thermo mugs and movie ticket packages) to the respondents of the survey. If you want to participate in the draw, please fill in your email address at the end of the questionnaire.

Thank you for your valuable feedback!

If you have any questions, please contact the library customer service desk or ask by email: library@helsinki.fi.