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Guide magazine 2015

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Office 365 - implementation

You can now switch to using Office 365 by yourself. Read the activation instructions here.

More instructions can be found in the Helpdesk portal.

Sign in to your Office 365 email here!


The Office 365 suite will be automatically assigned to new students who have activated their user account. Please sign in Office 365 using the link above.

Helpdesk notifications

Now you can also chat with us! From the chat, you can get help in acute IT problems without having to call or e-mail Helpdesk.

The chat service is open on weekdays from 9:30 a.m. to 3:30 p.m., and at this stage, you can chat either in Finnish and English. The chat window will open on the Helpdesk home page whenever the service is open and one of the Helpdesk agents is available. If the window does not open during the opening hours of the service, it means that there is a queue at the service at that moment.

The service is currently at the pilot stage and it will be developed on the basis of experiences gained and feedback received. Some of the texts in the English user interface are still in Finnish, but nevertheless, service is provided in English. To use the chat, Javascript needs to be enabled in your browser.

The Helpdesk is open on weekdays from 8 a.m. to 5 p.m.

Service desk (Learning Centre Aleksandria):
Mon-Fri 9 a.m. - 4 p.m

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