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University of Helsinki IT Department
 

IT Services

 

Contact information:

Helpdesk - IT guidance and user support:
helpdesk [ät] helsinki.fi
tel. (09) 191 55555

Office:
P.O.Box 26 (Teollisuuskatu 23)
00014 University of Helsinki
tel. (09) 191 44354
fax (09) 191 44690
tietotekniikkaosasto [ät] helsinki.fi

Guides and Instructions

Instruction Index

You can find solutions to everyday problems from the instruction index. There are short and easy instructions to most frequently asked questions. Instructions have sorted into following categories:

» 1. Accounts and passwords
» 2. E-mail
» 3. Word processing
» 4. Windows and LAN, Mac, Unix, Linux and mobile devices
» 5. WWW browsing and publishing
» 6. Network
» 7. Virus protection
» 8. Statistics and Graphics
» 9. Network and video communication
» 10. Miscellaneous

 Frequently Asked
 

More »

ICT Learning Material

The learning material of the information and communication technnology (ICT Learning Material) is produced for learning basic skills in IT.   The material is available on WWW pages. In instruction Index there are links to ICT Learning materials on each topic.

» ICT Learning Material in WWW

Other material

A short leaflet with summary of IT services and help is available in English. Ask from the service points of IT Services.

Network tools and form

» Some network tools and forms of IT Services

Additional help

If you cannot find the solution from these materials, please ask help. Helpdesk - the service desk of IT Services will answer by email (helpdesk [ät ] helsinki.fi) and by phone (tel. 191 55555). You can visit also the helpdesks of the computer labs.

22.12.2010