IT Services

User accounts and passwords

In order to be able to make the most of the services provided by the IT Services, you need to have a user account. There is a user account for you already reserved, but first you must activate it.

A new account is applied from your IT contact person. New students get their account automatically and can activate it via internet. Accounts are also alloted for educational purposes, organizations, and groups. For certain administrator systems, separate accounts and access rights are required.

Accounts can also be alloted for people, e.g. short-time visitors, who are not university’s students or staff. These accounts are usually limited for certain services necessary for user.

User account is only valid for a fixed period at a time. Students must be registered as attending in order to renew their account. Account can be renewed by using university’s online tool. If you no longer study or work at the University of Helsinki, your account will expire automatically and it cannot be renewed.

Password is needed when you log in to university’s computers and services. Your password is personal, so take care of it and never tell your password to anyone, not even the personnel of IT Services. Be especially careful with so-called phishing e-mail messages. IT Services never asks your passwords or other personal information via e-mail.

A password must be changed at least once a year, which can be done using the online tool.

Helpdesk will help you if you have problems related to your user account or password. You can contact Helpdesk by visiting user account offices at campuses, or by sending e-mail to helpdesk [ät] helsinki.fi.

Note! In order to guarantee both the benefit of the users and the safe use of the IT services, there are rules that every user is expected to follow.

Quick links

• Extending validity of the user account
• Change password: [AD network] [Unix] [Novell network and restricted accounts]
• Forgotten passwords
• Personal user information

• User account - expiration and renewing
• Passwords – validity and renewing
• Change the password with an on line form
• Change the password for AD network user account
• Change the password for unix user account (cc)
• Change the password for a restricted user account
  
• Changing the user ID
• Basic guidelines for granting user accounts
• User account vocabulary
  
• IT contact persons (in finnish)

Further information

Alma: Premises, equipment and basic services » Accounts and passwords
Guidance directory: Accounts and password

18.08.2011